Sipgate Integration for Jira

The interface – between and JIRA – provided by amicaldo GmbH, offers a convenient and automatic integration of both services.

Automatic ticket creation

Generate a ticket for each incoming call, capturing relevant information for further action.

Feature 02

User assignment

Assign tickets to the user who answers the call, ensuring accountability and streamlined follow-up.

Feature 03

Customizable ticket format

Tailor the ticket design to match your specific requirements and branding.

Feature 04

Sipgate user mapping

Link Sipgate users to their corresponding JIRA users, enabling seamless communication and collaboration.

Feature 05

tellows integration

Utilize the tellows API to validate phone numbers and assign spam ratings to enhance call filtering.

Feature 06

Language support

Available in multiple languages, including English, German, French, Spanish, and Italian.

Feature 07

Easy configuration

Configure webhooks for individual users and lines within your Sipgate account.

Feature 08

Project and issue type customization

Set different projects and issue types based on incoming queues or user preferences.

Feature 09

Dedicated customer support

Access a responsive and knowledgeable customer support team for assistance with any concerns.

Feature 10

Regular updates and improvements

Benefit from ongoing enhancements to optimize performance and add new features.

Feature 11


Ensure seamless integration with the latest versions of Sipgate and JIRA. Trusted and acclaimed: Highly rated by customers.

Feature 12

Streamlined workflow

Enhance collaboration, task management, and ticket handling for improved efficiency.

Feature 13

Data Privacy

The interface ensures the highest level of data privacy. No data is stored within external services. Instead, any necessary information is securely stored in Atlassian's KeyValue database, ensuring the confidentiality of your data.

Feature 14

Custom JQL Queries

Take control of your ticket generation process by writing and defining your own JQL queries. Capture the results of your JQL queries and store them as variables. This allows you to access and utilize the retrieved information within the ticket creation process.

Feature 15

Webhook generator

Use our webhook generator to create compatible webhook urls for ID of project, id to store phone number, id of issue type and workflow triggers on hangup are easy to configure within the webhook URL.

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Free to use while beta

We are excited to announce that our product is now available for public beta testing. While it may be new to the market, it has already been extensively tested and utilized in-house. As we fine-tune and gather feedback from our users, we are offering the product free of charge during this beta phase. This means you can try it out and experience its benefits without any cost or commitment. We are committed to ensuring a fair and reasonable pricing model, and your input will help us make informed decisions when we transition to a paid offering. Take advantage of this opportunity to explore the full potential of our product at no cost to you.

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Try it out now
  • Automatic ticket creation
  • Sipgate user mapping
  • User assignment
  • Customizable ticket format
  • tellows integration
  • Language support
  • Easy configuration
  • Project and issue type customization
  • Customer support
  • Regular updates and improvements
  • Custom JQL Queries
  • Webhook generator

With 10 years of experience, amicaldo is
a team of young developers specializing in
modern technologies, interface development,
and innovative, high-quality software solutions.