Sipgate Integration for Jira
The interface – between sipgate.io and JIRA – provided by amicaldo GmbH, offers a convenient and automatic integration of both services.
Automatic ticket creation
Generate a ticket for each incoming call, capturing relevant information for further action.
User assignment
Assign tickets to the user who answers the call, ensuring accountability and streamlined follow-up.
Customizable ticket format
Tailor the ticket design to match your specific requirements and branding.
Sipgate user mapping
Link Sipgate users to their corresponding JIRA users, enabling seamless communication and collaboration.
tellows integration
Utilize the tellows API to validate phone numbers and assign spam ratings to enhance call filtering.
Language support
Available in multiple languages, including English, German, French, Spanish, and Italian.
Easy configuration
Configure webhooks for individual users and lines within your Sipgate account.
Project and issue type customization
Set different projects and issue types based on incoming queues or user preferences.
Dedicated customer support
Access a responsive and knowledgeable customer support team for assistance with any concerns.
Regular updates and improvements
Benefit from ongoing enhancements to optimize performance and add new features.
Compatibility
Ensure seamless integration with the latest versions of Sipgate and JIRA. Trusted and acclaimed: Highly rated by customers.
Streamlined workflow
Enhance collaboration, task management, and ticket handling for improved efficiency.
Data Privacy
The interface ensures the highest level of data privacy. No data is stored within external services. Instead, any necessary information is securely stored in Atlassian's KeyValue database, ensuring the confidentiality of your data.
Custom JQL Queries
Take control of your ticket generation process by writing and defining your own JQL queries. Capture the results of your JQL queries and store them as variables. This allows you to access and utilize the retrieved information within the ticket creation process.
Webhook generator
Use our webhook generator to create compatible webhook urls for sipgate.io. ID of project, id to store phone number, id of issue type and workflow triggers on hangup are easy to configure within the webhook URL.
Free to use while beta
We are excited to announce that our product is now available for public beta testing. While it may be new to the market, it has already been extensively tested and utilized in-house. As we fine-tune and gather feedback from our users, we are offering the product free of charge during this beta phase. This means you can try it out and experience its benefits without any cost or commitment. We are committed to ensuring a fair and reasonable pricing model, and your input will help us make informed decisions when we transition to a paid offering. Take advantage of this opportunity to explore the full potential of our product at no cost to you.
- Automatic ticket creation
- Sipgate user mapping
- User assignment
- Customizable ticket format
- tellows integration
- Language support
- Easy configuration
- Project and issue type customization
- Customer support
- Regular updates and improvements
- Custom JQL Queries
- Webhook generator